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My card opens the review page but reviews are not showing

The card only takes people to your Google review page. Whether a review is published is decided by Google, not by the card.

If a tap or scan opens your Google review page, the card is doing its job. What happens after that is controlled by Google.

  • Google checks every review and may hold or remove some of them.
  • New reviews can take a few hours to appear.
  • Reviews from the same phone or network as the business are often filtered.

For missing reviews, contact Google Business Profile support from business.google.com.

If the card opens the wrong page or a page that is not your business, raise an enquiry below with your Card ID and we will check the link.

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