assignment_returnReturns and warranty
Returns, refunds, damaged items, warranty
- articleCan I return or cancel my order?Ready-made items: return within 7 days, unused, in original packaging. Personalised items cannot be returned once printing starts. Amazon orders: via Amazon.
- articleIt arrived defective, damaged, wrong or incompleteSend photos and the order number within 48 hours of delivery. We replace free or refund in full, your choice. Refunds take up to 3 working days plus bank time.
- articleIs there a warranty on the card or the NFC chip?Every card is tested before dispatch. If it is defective on arrival, we replace it free when you report it within 48 hours. There is no warranty after that.