nfcTap and scan problems

Nothing happens on tap, QR warnings, NFC settings

articleNothing happens when I tap the cardFirst scan the QR. If it opens your page, the card is set up. Then turn NFC on, remove the phone cover and hold the card flat at the right spot for 2 seconds.
articleDoes my phone have NFC?Most recent phones do. Some budget Android phones do not. Search your phone settings for NFC. Phones without NFC can scan the QR code instead.
articleWhere to tap: three short videosThree 20-second clips show how to tap on Android and iPhone, where the NFC spot is on Android, and how to turn NFC on.
articleThe scan now asks me to sign in to GoogleThat prompt comes from Google and the browser, not from the card. Sign in to Google once in that browser and it stops.
articleMy QR scanner shows a security warningSome scanner apps warn about short links. The link on your card is ours and safe to open. Tap Open.
articleChip type, tap range and phone casesOur cards use standard NFC chips, NTAG213 on stickers and PVC cards. They read at touch distance. Thin cases are fine, thick or metal cases block NFC.

Need more help?

auto_awesomeAsk TinyAIInstant answers from our help articles, in your language. support_agentAsk a personOpen a support case. A team member replies here and you get a WhatsApp alert.