I changed my phone number. How do I move my cards?
Old number works: transfer from your dashboard with OTPs on both numbers. Old number closed: send the Card ID and a photo; released in about 2 working days.
Old number still active
- Sign in at tinydabba.com and open My cards.
- Open the card and tap Transfer.
- Enter the new number. An OTP goes to both numbers.
- Repeat for each card.
Old number closed
- Open an enquiry and choose Account.
- Give the Card ID, a photo of the card, and your invoice if you have it.
- A named person on our team checks that the card is yours. They may call you.
- The card is released so you can activate it on the new number. This takes about 2 working days.
Ownership changes are never done automatically. That protects your card from being taken over by someone else.
Related articles
- I forgot which email or number I used
- I want to change the email on my account
- Activate your card or standee
- OTP not received
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