Parcel damaged or something missing

1. If the parcel looks damaged or opened, refuse it at the door.
2. If you already accepted it, take photos of the parcel and the product.
3. Raise an enquiry below within 48 hours of delivery, with the order number and the photos. You can also email [email protected].

We check the photos and ship the missing or damaged item again at no cost, with a new tracking link.

Missing a stand? Only the variant that lists a stand includes one. Stands are also sold separately on tinydabba.com.

Amazon orders: use the return or replace option in the Amazon app, or raise an enquiry here with the Amazon order number if units are missing from a pack.