My card was printed wrong
Send your order number and a photo of the printed card within 48 hours of delivery. If the mistake is ours, we reprint and ship free.
Sorry about that. Here is how we fix it fast:
- Open an enquiry and choose My order or design.
- Give your order number (tinydabba.com or Amazon).
- Attach a clear photo of the printed card, front and back.
- Tell us what is wrong in one line.
Do this within 48 hours of delivery. If the print does not match the design you approved, we print it again and ship a replacement free, with a new tracking link.
If the printed card matches the approved preview, the mistake was in the approved design. In that case a reprint is a new order, which is why we ask you to check the preview carefully.
Related articles
- When do I get my design preview, and how do I approve it?
- It arrived defective, damaged, wrong or incomplete
- Artwork guide: files, logos, QR codes and colours
- I ordered on Amazon. What happens next?
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